Terms & Conditions
Article 1. Introduction
To regulate NFT (Non-Fungible Token) trading and related services of XggNFT (hereinafter referred to as "the Platform"), clarify the rights and obligations between the Platform and users (hereinafter referred to as "you"), protect the legitimate rights and interests of both parties, and maintain the normal operation of the Platform, these Terms and Conditions (hereinafter referred to as "the Terms") are formulated in accordance with relevant laws and regulations. These Terms constitute a legally binding agreement between you and the Platform regarding the use of the Platform's services. Before registering, logging in, browsing, using the Platform's services, or participating in NFT trading, please carefully read and fully understand all the contents of these Terms, especially the clauses involving disclaimers, liability for damages, applicable law, etc., that limit or exempt the Platform's liability, and the clauses involving your significant rights. Once you indicate your acceptance of these Terms by clicking confirm, registering an account, or using the Platform's services, it shall be deemed that you have fully read, understood, and agreed to abide by all the stipulations of these Terms, and these Terms shall immediately take effect and be binding on both parties. If you do not agree to any content of these Terms, please immediately stop accessing, registering, and using any services of the Platform.
Article 2. Concepts and Definitions
Unless the context otherwise requires, the following terms have the following meanings:
- NFT: Refers to Non-Fungible Token (NFT), a unique, indivisible, and non-fungible digital certificate generated based on blockchain technology. It can be used to represent ownership or usage rights of specific digital assets (such as digital artworks, collectibles, virtual items, etc.).
- Blockchain: Refers to a decentralized distributed ledger technology that records digital transaction information and ensures transparency, traceability, and immutability. NFT transactions and asset records on this platform are based on a designated blockchain network (subject to platform announcements).
- Wallet: Refers to a digital tool used to store and manage NFTs and their corresponding cryptocurrencies, including the built-in wallets provided by this platform and third-party compatible wallets (hereinafter collectively referred to as "digital wallets"). You are responsible for properly safeguarding your wallet address, private key, mnemonic phrase, and other key information.
- Creator: Refers to a natural person, legal person, or other organization that uploads and mints NFTs through this platform and owns legal intellectual property rights or the right to dispose of the digital assets represented by the NFTs.
- Buyer/Holder: Refers to a user who acquires ownership or usage rights of an NFT through transactions on this platform.
- Transaction: Refers to any NFT-related activities occurring on this platform, including minting, publishing, listing, purchasing, selling, auctioning, and gifting.
- Services: Refers to a range of online services provided by this platform, including NFT transaction matching, asset display, order management, and digital wallet integration (specific services are subject to the platform's actual offerings).
- User Account: Refers to the unique account you create through the platform's registration process, used for logging in and using the platform's services. The information bound to your account (such as email address and digital wallet address) serves as the basis for this platform to identify you.
Article 3. Confirmation and Acceptance of Terms
1. You confirm that you have carefully read and fully understood these Terms and Conditions, as well as the Privacy Policy, Transaction Rules, and other related ancillary documents published on this platform (hereinafter collectively referred to as the "Platform Rules"), before using the services of this platform, and acknowledge their legal effect.
2. The content of these Terms and Conditions and the Platform Rules may be changed according to updates to laws and regulations, adjustments to industry standards, or the needs of platform operation. You will be notified of any changes via email on the platform's homepage. If you continue to use the services of this platform after the changes take effect, it will be deemed that you have accepted all the changed content; if you do not agree to the changes, you should immediately stop using the services of this platform.
3. This platform has the right to add or terminate some service content as needed for business development. Related adjustments will be announced to you through platform notices, and you should pay attention to platform notices in a timely manner.
Article 4. Scope of Application
1. These Terms apply to all users who access, register, log in to this platform, and use the various NFT trading and display services provided by this platform, including creators, buyers, holders, and other related users.
2. These Terms apply not only to the legal relationship between you and this platform but also to NFT transactions between you and other users through this platform. Disputes arising from transactions between you and other users shall be governed by these Terms and the relevant provisions of the platform rules. This platform may provide coordination services in accordance with these Terms but does not assume ultimate liability for performance.
Article 5. Service Target Description
1. This platform's services are only available to users who meet the following conditions:
- Users: Must be 18 years of age or older, possess full civil capacity, and be able to independently assume civil liability. Persons without civil capacity or with limited civil capacity are not permitted to use this platform's services; if they use it without authorization, their legal representatives shall bear full responsibility.
- Legal Persons and Other Organizations: Legally established and validly existing, possessing legal business qualifications and the civil rights and capacity for conduct related to NFT transactions, and providing registration information and supporting documents that are true, legal, and valid.
2. You confirm that your country or region allows participation in NFT transactions and related services, and that your actions comply with local laws, regulations, and regulatory requirements. If NFT transactions are prohibited in your region, this platform has the right to refuse to provide you with services or terminate services already provided, without assuming any liability for compensation.
3. This platform has the right to verify your identity information and qualification documents. For users who do not meet the service target conditions, this platform may refuse registration, freeze accounts, or terminate services without providing you with specific reasons.
Article 6. Account Registration and Use
- Account Security: You should keep your account password and other sensitive information safe and must not disclose them to any third party. You shall bear full responsibility for any account theft or asset loss caused by your own negligence, operational errors, or third-party fraud. This platform assumes no liability for compensation. If you discover any abnormal account logins, transactions, or information leaks, please contact our customer service immediately and cooperate with the platform's investigation and handling. The platform will do its best to provide technical support, but cannot guarantee the recovery of losses.
- Account Ownership: Your registered user account belongs to this platform. You only have the right to use the account, which belongs to the initial registrant and may not transfer, rent, lend, give away, or pledge it to others. If you transfer, rent, lend, give away, or pledge your account without authorization, resulting in account theft, asset loss, or infringement of third-party rights, you will bear full responsibility, and this platform has the right to freeze or cancel the account.
- Account Security: You should properly safeguard your account password, email verification code, and digital wallet private key, and must not disclose them to any third party. You are solely responsible for any account theft or asset loss caused by your own negligence, operational errors, or fraud by a third party. This platform assumes no liability for compensation. If you discover any abnormal account logins, transactions, or information leaks, you should immediately contact our customer service and cooperate with the platform in the investigation and processing. The platform will make every effort to provide technical support, but cannot guarantee the recovery of losses.
- Account Usage Guidelines: You should use your account legally and compliantly, and must not use it to engage in activities that violate these terms, platform rules, or laws and regulations. This platform has the right to monitor account usage behavior. For accounts with abnormal transactions, malicious order manipulation, false advertising, or other violations, we may take measures such as warnings, function restrictions, account freezing, and account cancellation, and have the right to pursue your liability for breach of contract.
- Account Cancellation: You may apply to cancel your account. Before cancellation, you must settle all transaction payments, process any unfinished orders, and manage all NFT assets. After account cancellation, you will no longer be able to log in and use the account. Transaction records and asset information within the account will be deleted or anonymized in accordance with the law (unless otherwise stipulated by laws and regulations). You will be solely responsible for all consequences arising after account cancellation.
Article 7. User Conduct Guidelines
When using this platform's services, you must strictly abide by the following conduct guidelines and refrain from any behavior that violates laws and regulations, these terms, and platform rules:
(I) Prohibited Platform Usage
- Registering an account by forging identity information or qualification documents, or using false information to mislead the platform and other users;
- Maliciously registering multiple accounts for purposes such as order manipulation, NFT price speculation, or disrupting the platform's transaction order;
- Unauthorized access to the platform's servers, database, or backend system, or tampering with or stealing platform data or other people's information;
- Using illegal means such as web crawlers or automated tools to scrape platform content or interfere with the platform's normal operation;
- Damaging the platform's technical architecture, circumventing platform security measures, or spreading viruses, Trojans, or other malicious programs;
- Maliciously defaming or slandering the platform, or organizing or participating in malicious complaints or attacks against the platform.
(II) Prohibited Activities Using the Platform Services
- Trading or disseminating NFTs that violate laws, regulations, or public order and morals, including but not limited to digital assets involving pornography, violence, terrorism, cults, separatism, or extremism, as well as NFTs that infringe upon the intellectual property rights, portrait rights, privacy rights, or other legitimate rights of others;
- Using NFT transactions for money laundering, illegal fundraising, fraud, pyramid schemes, smuggling, or other illegal and criminal activities;
- Maliciously manipulating NFT prices, manipulating the market through fake transactions, collusive pricing, misleading advertising, or other means to harm the interests of other users;
- Using the platform services for unauthorized commercial promotion or advertising, or disseminating spam or harassing information;
- Instigating or inducing others to engage in activities that violate these terms or laws and regulations, or providing assistance to others in their illegal activities.
(III) Prohibited Behaviors Regarding Online Information Content
- Publishing false, exaggerated, or misleading information, including but not limited to false NFT creation backgrounds, ownership certificates, or value descriptions;
- Publishing information that insults, defames, or discriminates against others, or infringes upon others' rights to reputation, honor, or privacy;
- Publishing information that violates national foreign policy, harms national interests, or undermines national unity;
- Publishing unauthorized commercial advertisements, promotional links, QR codes, or other marketing content, or engaging in spamming or malicious flooding to disrupt the platform's communication order;
- Publishing other information that violates laws and regulations, these terms, and platform rules.
If you violate the above behavioral guidelines, this platform has the right to take measures such as warnings, content deletion, account function restrictions, account freezing, account cancellation, and confiscation of illegal gains, depending on the severity of the violation. The platform also reserves the right to report such violations to relevant authorities. You will be fully liable for any losses caused to this platform or third parties as a result.
Article 8 Service Content
This platform provides the following core services (the specific service content is subject to the actual operation of the platform, and the platform reserves the right to adjust the scope of services):
- Transaction Matching Service: Facilitating transactions between buyers and sellers and generating transaction records;
- Asset Management Service: Providing users with NFT asset display, order inquiry, and transaction record tracking functions;
- Information Display Service: Displaying NFT artwork details, creator information, and market information to provide users with decision-making references;
- Technical Support Service: Providing users with technical consultation and troubleshooting services regarding account usage, transaction operations, and wallet binding;
- Security Guarantee Service: Taking technical measures to ensure the platform's transaction security, user information security, and the stability of blockchain asset records, but does not guarantee absolutely risk-free operation.
Article 9. Payment Service Introduction
- Payment Methods: This platform supports designated cryptocurrencies (subject to platform announcements) and fiat currency exchange as payment methods for NFT transactions. You must complete the payment through a digital wallet or payment interface approved by this platform. Transactions through third-party private transfers are prohibited; otherwise, you will be solely responsible for any asset losses, invalid transactions, or other consequences.
- Payment Process: After placing an order for an NFT on this platform, you must complete the payment within the specified time. Upon successful payment, the platform will trigger a blockchain transfer instruction to transfer the NFT to your digital wallet address. The transaction is irreversible after completion (due to the characteristics of blockchain technology and the irreversibility of transactions). If you fail to pay within the time limit, the order will be automatically cancelled, and the platform will not bear any responsibility.
- Payment Fees: During the transaction process, this platform will charge both parties a service fee (such as minting fees, transaction commissions, etc.) according to an agreed ratio. Specific fee rates and charging methods are subject to platform announcements. The platform reserves the right to adjust fee rates based on business needs and will notify users via email before any adjustments are made.
- Payment Risks: You acknowledge that cryptocurrency prices fluctuate wildly and that the payment process may be affected by factors such as blockchain network congestion, fee adjustments, and third-party payment interface failures, resulting in payment delays, failures, or asset losses. You shall bear all related risks. This platform will do its best to assist in the investigation, but will not be liable for compensation.
Article 10. Intellectual Property
1. Platform Intellectual Property: All intellectual property rights related to this platform, including website design, page layout, program code, trademarks, logo, text content, and graphic materials, belong to this platform and are protected by laws and regulations. Without the platform's written permission, you may not copy, reproduce, alter, disseminate, sell, or use them for commercial purposes; otherwise, this platform reserves the right to pursue your infringement liability.
2. NFT-Related Intellectual Property:
- Creators promise that the digital assets represented by the NFTs they upload and create possess legal intellectual property rights or disposal rights and do not infringe upon the intellectual property rights of any third party. If any third party files a complaint or claim due to intellectual property infringement issues related to NFTs, the creator shall bear full responsibility and shall fully compensate the platform or the purchaser for any losses incurred.
- After acquiring ownership of an NFT through this platform, the purchaser only enjoys ownership of the NFT itself and the corresponding rights of display, collection, gifting, resale, etc. (the specific scope of rights is subject to the authorization agreement published by the creator). The purchaser does not enjoy the underlying intellectual property rights (such as copyright, patent rights, etc.) of the digital asset represented by the NFT. Without the creator's written permission, the NFT may not be used for commercial profit, adaptation, secondary creation, etc.
3. User Content Intellectual Property: The intellectual property rights of user-generated content such as comments and shared content published on this platform belong to you. However, you grant this platform a free, non-exclusive, and sublicensable right to use this content, allowing the platform to use, display, and disseminate this content during its operation without further notice to you.
Article 11. Disclaimer
- This platform only provides NFT transaction matching and technical support services. It does not guarantee the authenticity, legality, completeness, or value of NFTs, nor does it guarantee the feasibility, security, or profitability of NFT transactions. Your participation in NFT transactions is voluntary; you should assess the value and risks of NFTs yourself and bear any transaction losses yourself.
- Due to the nature of blockchain technology, NFT transaction records are immutable and irrevocable once recorded on the blockchain. If you lose your NFT assets due to operational errors (such as entering an incorrect wallet address or disclosing your private key), this platform will not be liable for any compensation.
- This platform does not guarantee the continuity, stability, or fault-free nature of its services. In the event of service interruptions, delays, or errors due to factors such as technical upgrades, system maintenance, network congestion, third-party service failures, or force majeure, this platform will make every effort to repair the damage promptly, but will not be liable for any direct or indirect losses incurred as a result.
- For disputes arising between you and other users due to NFT transactions (such as ownership disputes, quality disputes, breach of contract disputes, etc.), this platform can provide coordination services, but does not assume final adjudication responsibility. The parties involved in the dispute should resolve it through negotiation or legal channels.
- If this platform is subject to complaints, claims, penalties, or losses from third parties due to your violation of these terms, platform rules, or laws and regulations, you shall bear full responsibility, and this platform shall not bear any joint liability for compensation.
- This platform is not liable for any third-party software, services, or content arising from your use of this platform's services. You shall bear the corresponding risks if you use third-party services on your own.
Article 12. Compensation and Liability
12.1 If you violate these Terms, platform rules, or laws and regulations, causing losses to this platform, other users, or third parties (including but not limited to economic losses, reputational damage, attorney fees, litigation costs, and other legal expenses), you shall bear full liability for compensation, including both direct and indirect losses.
12.2 If this platform discovers any violations or infringements on your part, it has the right to take the punitive measures stipulated in these Terms and Conditions and may pursue legal action against you for losses. It also reserves the right to report to relevant departments, initiate litigation, or arbitration.
12.3 If a third party asserts rights against this platform due to your actions on this platform (such as complaints, claims, or lawsuits), this platform has the right to handle the matter first. All costs and losses incurred as a result shall be borne by you. This platform may deduct these costs directly from your account balance and transaction funds, and has the right to pursue reimbursement from you for any shortfall.
12.4 If you suffer direct economic losses due to this platform's intentional or gross negligence, this platform shall only bear corresponding liability for compensation, the amount of which shall not exceed the total service fees you have paid to this platform in the past 12 months. This platform shall not be liable for indirect losses or expected revenue losses.
Article 13. Applicable Laws and Regulations
The formation, validity, performance, interpretation, and dispute resolution of these Terms shall be governed by the laws of Hong Kong. If any provision of these Terms conflicts with applicable laws and regulations, such provision shall be automatically void, but shall not affect the legal validity of the remaining provisions.
Article 14. Virtual Asset Delivery and Use Agreement
- Delivery Method: As virtual assets, NFTs do not involve physical transportation. This platform completes the delivery of NFTs through blockchain technology. After the transaction is completed, the NFT will be automatically transferred to your linked digital wallet address. You can view your NFT assets and proof of ownership through your wallet or this platform.
- Delivery Confirmation: You confirm that once the NFT is transferred to your digital wallet address, delivery is deemed complete, you have actual possession of the NFT, and this platform's delivery obligation has been fulfilled.
- Virtual Asset Usage Guidelines: You shall use your NFTs legally and shall not use them to engage in any activities that violate laws and regulations, these Terms, and platform rules, nor infringe upon the legitimate rights and interests of creators and third parties. If you violate these usage guidelines, this platform reserves the right to restrict your NFT trading, display, and other functions. In serious cases, your account may be cancelled without any liability for compensation.
- Asset Risk Warning: The security of your NFT assets depends on your digital wallet management. You are solely responsible for any losses of your NFT assets due to wallet theft, private key leakage, blockchain network attacks, etc., and this platform assumes no liability for compensation.
Article 15. Privacy Policy
This platform values the protection of your personal information. Your identity information, transaction records, wallet address, browsing behavior, and other personal information will be collected, used, stored, and protected in accordance with the provisions of this platform's "Privacy Policy." The "Privacy Policy" is an appendix to these terms and has the same legal effect. Your use of this platform's services constitutes your agreement to all contents of the "Privacy Policy." This platform will take security measures such as encryption technology and access control to protect your personal information and prevent information leakage, tampering, and loss, but does not guarantee absolute security. This platform assumes no primary responsibility for information leakage caused by force majeure, third-party attacks, or other reasons not attributable to this platform.
Article 16. Refund Policy
1. Due to the irreversible nature of blockchain transactions in NFTs, unless otherwise agreed in these terms or expressly stipulated by laws and regulations, after the transaction is completed (the NFT has been transferred to the buyer's wallet address), this platform does not support refunds, returns, or cancellations. You should carefully confirm the transaction.
2. Special circumstances for refund applications:
- If a transaction error occurs due to a system malfunction (such as duplicate deductions, or deductions made before NFT delivery), the platform will process a refund within 3-7 business days after verification (after deducting incurred blockchain transaction fees);
- If the NFT has a clear intellectual property infringement issue, and this has been determined by relevant authorities, the buyer can apply for a refund from the platform with valid proof. After verification, the platform will order the creator to return the transaction amount. If the creator is unable to return the amount, the platform may deduct it from their account balance, and has the right to seek reimbursement from the creator for any shortfall;
- Other refundable circumstances published by the platform.
3. Refund Process: You need to submit a written refund application and relevant supporting documents to this platform. The platform will complete the verification within 5 business days after receiving the application. After verification, the refund will be processed through the original payment method. The refund arrival time depends on the payment channel and blockchain network processing time.
Article 17. Disputes and Arbitration
1. Dispute Resolution: Any dispute arising between you and this platform, or between you and other users, due to the performance of these Terms or NFT transactions, shall first be resolved through friendly negotiation. If negotiation fails, you may apply for mediation with the platform's customer service. The platform will make every effort to coordinate and handle the matter, but does not guarantee the mediation result.
2. Arbitration Agreement: If negotiation and mediation fail to resolve the dispute, either party has the right to apply for arbitration to the local arbitration commission. The arbitration award is final and binding on both parties.
3. During the dispute resolution period, except for the disputed matters, both parties shall continue to perform the other provisions of these Terms.
Article 18. Severability
If any provision of these Terms is deemed invalid, voidable, or without legal effect by a competent authority, such provision shall be deleted from these Terms, but this shall not affect the legal effect of the remaining provisions, which shall continue to be performed. The parties shall, in accordance with the principle of fairness, negotiate alternative provisions based on the spirit and purpose of the valid provisions.
Article 19. Final Interpretation Right
To the extent permitted by laws and regulations, this platform reserves the right to the final interpretation of these Terms and Platform Rules. If you have any questions about the content of these Terms, please contact our customer service for consultation.
Article 20. Policy Updates or Changes
1. This platform has the right to modify, supplement, or delete these Terms and Platform Rules according to updates to laws and regulations, adjustments to industry standards, and the needs of platform business development. Updated content will be notified to you through the platform's homepage email and other means.
2. Effective Date of Policy Updates: For general adjustments, the update shall take effect from the date of the announcement; for major adjustments (such as changes in service scope, fee standards, or liability clauses), the update shall take effect 75 days after the date of the announcement. The platform will provide you with reasonable preparation time.
3. You should regularly check your email on this platform. If you continue to use the platform's services after the policy update takes effect, it will be deemed that you have accepted all the updated terms. If you do not agree to the update, you should immediately stop using the platform's services; otherwise, you will bear corresponding legal responsibilities.
Article 21. How to Contact Us
If you have any questions, suggestions, complaints, or disputes, you can contact our customer service through the contact information on our platform homepage.
We will respond to your feedback within 3 business days and provide a processing result within 7 business days (complex issues may be appropriately extended, and you will be notified in advance).
Article 22. Other Supplements
1. This agreement takes effect from the date you click to accept or use the platform's services and remains valid until the date you stop using the platform's services and cancel your account.
2. Email content sent by this platform is an integral part of this agreement and has the same legal effect as this agreement.
3. You confirm that you are fully aware of the market risks, technical risks, and legal risks involved in NFT transactions during the registration and use of the platform's services, and voluntarily assume all risks and consequences, which are unrelated to this platform. 4. This platform may, as needed for business operations, transfer all or part of its rights and obligations under these Terms to a third party. You will be notified via email prior to any transfer, and your continued use of the service constitutes your agreement to such transfer.
